FAQ
How to use
Oracle Olive Oil is recommended for all types of everyday use — from cooking to dipping to dressing. Its smoke point is 410 degrees.
Our current batch of olive oil was harvested in October 2021 and is best when consumed by April 2023. We generally recommend consuming Oracle Olive Oil within 3-4 months of opening the bottle to preserve its freshness.
Our blue glass bottle is both reusable and recyclable.
Shipping
We ship within the United States only, for a flat fee of $10 for the first bottle and $5 for each additional bottle (for multiple bottles purchased within the same order).
All orders require 1 to 3 days to process before shipment. All orders are sent USPS Priority Mail or UPS Ground, depending on quantities purchased, and generally arrive within 3 to 7 business days of your order date, but Oracle cannot guarantee shipping transit times and can't be held responsible for delays caused by the postal service.
For any orders placed through a shipping forwarder, Oracle is not responsible for any customs clearance issues, duties, or taxes. If items are rejected by customs and sent back to Oracle, the original shipping fee will not be refunded.
If a shipment is returned to Oracle due to customer error — such as inputting the wrong mailing address or not retrieving a held package in time — Oracle reserves the right to charge the customer for re-shipping or, if the customer prefers a refund, retain the original shipping fee.
Return policy
Because our olive oil is a perishable and edible item, Oracle does not accept returns at this time.
Discounts
If you place an order before you get a certain discount code, unfortunately we cannot retroactively apply it to an existing order, but you can use it for your next order.
Other questions
Please contact us with any questions you may have and we will respond within 2 business days. Email: info@oracle-oil.com